1. What types of handbags do you offer? We carry a wide range including crossbody bags, tote bags, shoulder bags, clutches, satchels, hobo bags, and more — in various sizes, colors, and materials like PU leather, vegan leather, and textured fabrics.
2. Are your bags true to the photos and durable? Yes! All products are photographed in natural light to show true colors and details. We focus on high-quality construction with strong stitching, reliable hardware, and materials built for daily use. Check customer reviews and photos for real-life feedback.
3. What are the shipping options and times? We offer three convenient options for US customers:
- Express Shipping (3–6 business days): $20 – Fast delivery when you need it quickly
- FREE Shipping (7–14 business days): $0 – Our most popular no-cost option
- Free Standard Shipping (7–14 business days): $10 – Balanced speed and value
All orders ship from US warehouses (or trusted partners) with tracking provided. Times are estimates and may vary during holidays or peak seasons.
4. Can I track my order? Yes! You'll receive a tracking number via email as soon as your order ships. Check status anytime in your account or on the carrier's website.
5. What is your return & exchange policy? Returns or exchanges accepted within 30 days of delivery for unused items in original packaging with tags attached. We accept returns for most reasons — just contact us to start. Note: Sale/final sale items are non-returnable. Due to hygiene, any items with signs of use may not qualify.
6. How do I care for my handbag?
- Wipe clean with a soft damp cloth and mild soap for most materials.
- Avoid direct sunlight, water exposure, and harsh chemicals.
- For textured or faux leather: Use a protector spray and store with stuffing to maintain shape. Always check the care label on your bag.
7. Do you have a physical store? We are currently online-only to offer the best selection, prices, and convenience across the US.
8. Do you offer international shipping? Currently focused on the US market. If you're outside the US and interested, reach out — we may expand soon!